Table of Contents
If, you can see Amazon ‘Fire TV Stick Menu Not Working’ Issue. Maybe the video keeps pausing, or maybe the remote won’t work, or maybe it just won’t turn on at all. You can try a few things to get it going again, which is good news. The Amazon Fire TV Stick is a great streaming device for watching high-quality movies and TV shows at home.
But the streaming stick has some problems. When the device is broken, some of its parts may stop working. Other times, when the device is working fine, the remote could stop working all of a sudden. When it comes to the remote, some users say that tapping the menu button on their Fire TV Stick doesn’t work. You can also go to the official Fire TV support site for more information about this issue.
The Fire TV Stick remote’s menu button is important for navigating and changing some of the Settings. For example, in the Notifications centre, you can dismiss notifications by pressing the menu button. And in the Network menu, you can disconnect the Fire TV Stick from a Wi-Fi network by pressing the menu button. We mentioned below are the ways to fix ‘Fire TV Stick Menu Not Working’ Issue.
Ways To Fix ‘Fire TV Stick Menu Not Working’ Issue
Restart The Amazon Fire TV Stick
The device is made so that it can always be hooked up and plugged in. But restarting your device is a tried-and-true fix that won’t hurt anyone. The connection problems or problems with updates that didn’t work might be fixed by a simple restart. Here are three good ways to turn on the Amazon Fire Stick again:
- Go to Settings, then My Fire TV and then Restart. Then, click on OK to confirm. It is better to close all the software before rebooting.
- If the device freezes while running and you are unable to open the Settings, then you need to long press the Play/Pause button of the remote for some seconds. This would immediately restart the Fire TV Stick prior to any confirmation.
- If the above option fails, the last option is to remove the power supply and then reattach it. This will forcefully restart the Amazon Fire TV Stick.
Reset All The Apps Of The Amazon Fire TV Stick
The Fire TV Stick lets you download almost all of the great apps. But sometimes you might find that apps keep crashing or stop working on their own. We’ve listed three ways to solve the problem. You can give any of them a try.
- For this one, you need to ensure that all the apps are updated to the latest version. With the built-in Amazon software, the apps should be updated automatically but you can do it manually too. For that, you can go to Settings, then Applications, then Manage Installed Applications. Click on the app that is causing issues and install the update if you see it.
- If the one mentioned above fails, you can try to reset the application. For this, you just click on the app you want to fix and click on Clear Cache. It deletes all the data and files related to the application as the data can also be responsible for the issues.
- If both the solutions mentioned above fail, then Go to the Menu and click on Clear Data. This will completely reset the app and you have to begin from the beginning with the login procedure.
Make Sure That The Fire TV Stick Is properly Set Up
You need to make sure that the Amazon Fire TV Stick is set up correctly. Your device might be working fine, but over time, the connections or cables could become loose, making the device unusable. If the Fire TV Stick still won’t work after you’ve changed the connections, you can try a different HDMI cable.
The Amazon Power Adapter is the best way to connect the device to a power strip or wall outlet, and you must make sure it is properly connected. It’s best not to use the TV’s extra USB port to power a device, since the device could start up, restart itself, or cause other problems. If you’ve tried all of the things above and the Fire TV Stick still doesn’t work, it might be because of something else. Try the next method to fix it.
Check The Internet Connection For The Devices
If the video is slow or keeps pausing, or if the default interface doesn’t show up, it could be because of the internet connection. Yes, the problem might be with the smart device, but the internet network is really to blame. Here are some easy ways to check whether or not a device is connected to the internet.
- Go to Settings and click on the Network button.
- See if the WiFi is working fine, if it is connected look for the signal strength. If you are experiencing poor network then the video quality will be affected.
- A simple trick can solve the problem. You can try to move the Fire TV Stick and the router closer to each other.
- If the problem still persists, then you can just reboot the router which might solve the issue too.
Check The Connections And HDMI Cables
If the screen on your device is black, it could be because the Fire TV Stick is not properly plugged into the HDMI port. You need to make sure the device is properly connected and check the connection.
If you are using an adaptor to connect the device to the TV, try connecting it directly to the TV. Most TVs have more than one HDMI port, so you could be connecting to the one that doesn’t work. Connect to a different HDMI port and try again.
Check The Batteries Of The Remote
This might be the easiest, fastest, and simplest way to fix the problem, but people often forget about it. It’s possible that your Amazon Fire TV Stick is fine and that the reason it’s working is because the batteries are dead.
If you can’t remember when you last changed the batteries, try a new set to see if that’s the problem. There is no way to tell when the batteries need to be changed. For the Fire TV Stick, the batteries tend to die faster than you think, so you should always have a new set on hand.
Clear Cache Of The Fire TV Stick
If you keep having problems with apps crashing, stuttering, buffering, and streaming, you might be able to fix them by clearing the cache on your Amazon Fire TV Stick. The Fire TV Stick stores the cache so that it can work well and install apps. But the cache can sometimes make the device too big. It can make the Fire Stick break down or move more slowly. Follow the steps below to clear the cache.
- On the Home Screen, click on Settings.
- Search for the Applications option and click on it.
- Select Manage Installed Applications.
- Go to each app and click on the Clear Cache option.
Look For Software Updates On The Amazon Fire TV Stick
Some of the problems with the Fire TV Stick might not be with the product itself but with the software that works on the inside. First, you should make sure that the software is running the most recent version. Amazon usually says that the device should always be plugged in so that the update can happen in the background.
You must never turn off the device or unplug it while an update is happening. Most of the time, updates happen on their own. But sometimes you have to start the process by hand. You can do that by following the steps below.
Go to Settings and then My Fire TV. After that, you need to go to About and finally Check for Updates to see the available updates.
FAQ
Why is my Firestick menu button not working?
Press and hold Back and the right side of the navigation circle together for 10 seconds. On the TV screen, choose to continue or stop the factory reset. If you don’t choose, the device will automatically reset after a few more seconds.
How do I get to the menu on my Firestick?
The Main Menu, which gives you access to your account and device settings as well as your movie, TV show, game, and app libraries, is on the Home screen. By pressing the Home button on the remote, you can go back to the Home screen and Main Menu.
How do I reset my FireStick without the menu?
How do I reset the firestick to factory settings without the settings? Press and keep holding the Select and Play buttons on your remote for up to 10 seconds. You can also press and hold the Back and Right buttons for 10 seconds. You can reset the firestick without the settings if you use any of these methods.
Why is my fire TV stick stuck on the loading screen?
If it’s stuck on a loading screen, try updating the software or switching cables. What’s wrong with my Fire Stick? If your Firestick keeps restarting, you may need a new USB cable or adapter.