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This article will show you how to Fix ‘TrueDepth Camera Not Working’ issue. Some iPhone and iPad users say that Face ID doesn’t work because of a problem with the TrueDepth camera. They get an error message that says, “A problem was found with the TrueDepth camera.” Face ID was turned off.” Face ID on your Apple device is made possible by the TrueDepth Camera on the iPhone. Using facial recognition technology, it makes it easier to prove who you are.
If Face ID doesn’t work, it’s likely because the TrueDepth Camera feature on your iPhone has found a problem. One of the most common problems with an iPhone or iPad is that the TrueDepth Camera doesn’t work. When this feature doesn’t work, Face ID is turned off. This means you can’t use your face to unlock your phone, sign into apps, or verify purchases. Read on to learn how to Fix ‘TrueDepth Camera Not Working’ issue on your iPhone.
Restart Device
The TrueDepth camera on your iPad or iPhone might not work because of a bug. If it’s a small problem, you should be able to fix ‘A Problem Was Detected With the TrueDepth Camera’ issue by turning your device off and on again. If that doesn’t work, you’ll have to do a hard reboot. It’s basically a more thorough way to restart. Now, the steps to force-restart your iPhone or iPad depend on the model you have.
To force-restart the iPhone models do the following:
- Press the Volume Up and Volume Down buttons and quickly let go of them.
- Hold the Power off button for a long time until you see the Apple logo.
For iPads with Face ID:
- Press the Volume button near the Top button and quickly let go of it.
- Press the Volume button farthest from the Top button and quickly let go of it.
- Press the Top button until the start-up screen comes up.
Resetting Face ID
You may have changed the settings for Face ID and then forgotten to change them back. If you remember what changes you made, you can go back and undo them. If not, you should reset Face ID.
- Go to the Settings app on your iPhone or iPad.
- Face ID & Passcode
- Click “Reset Face ID.”
- Close the app, then tap Face ID & Passcode and follow the instructions on the screen to set up Face ID.
Download the Latest iOS Version
If your OS is acting up, the error might show up. It’s likely that you haven’t changed it in a while. Before you start updating, you will need a stable internet connection because it can take a long time otherwise. If you want to know more information about this Visit Official Apple Support site.
- Settings > General
- Click on Update Software
- Click on Install Now
- Wait until the most recent firmware file is installed.
Enable and Disable Airplane Mode
The problem could be with the network. If this is the case, you can help by turning on and off Airplane Mode. Just remember that when you turn on Airplane Mode, you won’t be able to connect to the internet or send or receive texts or phone calls. What you should do:
- Open the app for Settings.
- Turn on Airplane Mode (the toggle button should change from gray to green).
- Wait 30 seconds, and then turn it off again.
- Reboot.
Clean Your Front Camera
If dirt is stuck on your Truedepth camera, you might keep getting the error. If this is the case, the camera won’t be able to read your face. This can be fixed by wiping down your screen. At the same time, your screen protector or case might get in the way of the Truedepth camera. Take them out and see if the problem goes away.
What is TrueDepth Camera?’
The TrueDepth Camera on your iPhone is made up of light and infrared projectors and sensors, as well as a front-facing camera. All of these take pictures of your face and gather information about you. First, it looks at a 2D infrared image with infrared dots to make a depth map of your face. The iPhone then combines these images and data to make a detailed 3D map of your face.
Your face map will have information that can be seen and information that can’t be seen. This lets Face ID work even when there isn’t much light. TrueDepth cameras have a Portrait Mode and can track movement. If you drop them or get water on them, they might break.
What Does it Mean When a Problem is Detected?
When your iPhone suddenly tells you that there was a problem with the TrueDepth Camera and Face ID has been turned off, it means that the TrueDepth system found a software or hardware problem. Because of this problem, the facial recognition feature doesn’t work as it should.
If face recognition doesn’t work, there’s nothing to worry about. You can still use your Passcode to authenticate yourself until the facial recognition works. It’s important to remember that the Passcode is still the best way to keep people from getting into your iPhone without your permission. Even if Face ID is turned on and working normally, there are still times when you need to enter a passcode.