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Looking for information on how to fix ‘Sorry, OneDrive can’t add your folder right now’ issue? If OneDrive on Windows is giving you trouble, you may see the following error message: Sorry, your folder can’t be added to OneDrive right now. Microsoft’s OneDrive is a cloud storage service that makes it easy to keep files and folders in sync. Even though it’s a paid service, all users get 5GB of storage space, which is a nice bonus. Even though OneDrive is usually a very stable tool, it does have a few problems, such as: Sorry, your folder can’t be added to OneDrive right now.
The customer had a problem where the OneDrive client wouldn’t start and a message said, “Sorry, OneDrive can’t add your folder right now.” This made the experience of using Microsoft 365 less than ideal and hurt its value proposition. The user could access their OneDrive files from the browser, but they couldn’t sync files to their local computer. There are many ways to solve this problem, which is a good thing. Sorry, your folder can’t be added to OneDrive right now. Follow along as we walk you how to fix ‘Sorry, OneDrive can’t add your folder right now’ issue.
What is the “Sorry, OneDrive can’t add your folder right now” issue?
OneDrive is a cloud storage service made by Microsoft that lets you back up folders and files to the cloud and access them from any device at any time. “Sorry, OneDrive can’t add your folder right now” is an error message that users of Microsoft OneDrive, a cloud storage service, might see when they try to add a new folder to their OneDrive account. This problem can happen for a number of reasons, such as problems with connectivity, synchronization, file permissions, or the OneDrive app itself.
But sometimes OneDrive doesn’t work right. If you try to back up folders to OneDrive in Windows 11 or 10, you will see an error message that says Sorry, OneDrive can’t add your folder right now. If you can’t back up your important files to the cloud because of this error, you may be very upset. Possible causes of this problem include a bad internet connection, not enough storage space, problems with folder permissions, etc. You can try some fixes to fix the problem and be able to add folders to OneDrive.
Causes of the “Sorry, OneDrive can’t add your folder right now” issue
- File Path Length: The total length of the file path, including folder names and file names, exceeds the maximum limit supported by OneDrive. This can lead to errors when trying to sync or add folders.
- Unsupported Characters: Special characters or symbols in folder or file names that are not supported by OneDrive can trigger this error.
- File Size Limit: Attempting to upload or sync files that exceed the file size limit imposed by OneDrive can result in this error message.
- Network Issues: Slow or unstable internet connections can prevent OneDrive from adding folders properly.
- Permissions and Access: Insufficient permissions to access or modify certain folders or files can lead to this error.
- Conflicting Files: If there are files with the same names in the destination folder, it can cause conflicts and prevent new folders from being added.
Fix ‘Sorry, OneDrive can’t add your folder right now’ issue
Check Your Available Storage
- Sign in to OneDrive website.
- Navigate to Accounts settings page.
- Check if you possess enough space.
- Verify if you’ve reached storage limit.
- In case of space shortage or reached limit.
Run the OneDrive Troubleshooter
- Go to the official troubleshooting page for OneDrive.
- Scroll down to “Are you having any of these problems?” and select “Sync issues.”
- Follow the instructions on the screen to move forward. You will be asked a few questions that will help the person figure out what the problem is.
- Do what the troubleshooter tells you to do and see if that fixes the problem.
Change “Require Check Out” to “No”
- Choose Settings (gear) icon, enable Ribbon if not on.
- Click Library tab.
- Click Library Settings, then Versioning Settings.
- Switch Require Check Out from Yes to No.
Disable Conflicting Software
- Third-party security program installed on computer.
- Temporarily turn off the program.
- Check if it fixes the problem.
- Such programs can misidentify normal actions as suspicious.
- This may lead to OneDrive problems.
- Temporarily disable third-party antivirus or security software.
- Verify if it resolves the issue.
Check for Folder Permissions
- Right-click on the folder you want to add to OneDrive and choose Properties from the menu that appears.
- Go to the Security or Sharing & Permissions tab in the Properties window.
- Look over the list of users and the permissions that go with them. Check to see if your user account has the rights to read, write, change, and access the folder.
- If it doesn’t, click the Edit button next to it and give it the permissions it needs.
- To save the changes and close the Properties window, click Apply > OK.
Conclusion
This article gives ways to fix Sorry, your folder can’t be added to OneDrive right now. Microsoft’s OneDrive is a cloud storage service that makes it easy to keep all of your files and folders in sync. We recently found a way to fix the “Sorry, OneDrive can’t add your folder right now” error message when syncing with OneDrive. This solution has not yet been written down in common ways to fix problems. If you want to know more information about this issue so you can visit Microsoft Official Website.
Questions and Answers
If you receive the message “Your account is currently unavailable” when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct.
Pressing the Windows key and the letter R will bring up the Run box. Type wsreset.exe into the box, and then press OK. It will open a blank Command Prompt window, which will close after about ten seconds. You can close the window for the Microsoft Store. Press the Windows key and R again if OneDrive still doesn’t sync.
OneDrive might not be able to sync a file because it is already open and being used by another program. This problem is easy to fix: Just close the file and give OneDrive a moment to process the update. After the file has been synced, you should be able to open it again and continue working.
We don’t see any problems with Onedrive right now, so the answer is no. The last time we saw Onedrive go down was on Monday, July 24, 2023, for about 49 minutes. What’s wrong with your Onedrive account? Click the button below that best fits the problem you’re having to send in your report.