How to Fix ‘OneNote error 0xe0000002’ issue in Windows 11/10

Do you know How to Fix ‘OneNote error 0xe0000002’ issue in Windows 11/10? If a sudden mistake message in OneNote is making you mad, you’re not the only one! A lot of Windows 11 and 10 users have reported the “OneNote error 0xe0000002 The exception unknown software exception,” which can make it hard to get work done and take notes. The good news is that this problem can be fixed easily, and OneNote will work properly again.

This guide will help you get back to taking notes by taking you through steps to fix problems. Don’t let this problem get in the way of your work; let’s get to the answers and get OneNote back to being your reliable digital notebook. After doing these steps, you should be able to fix the mistake and keep using OneNote without any problems. Take a deep breath, and let’s get your OneNote back on track so you can take notes without any problems! Here are the ways how to Fix ‘OneNote error 0xe0000002’ issue in Windows 11/10.

What is ‘OneNote error 0xe0000002’ issue in Windows 11/10

Sometimes, the “OneNote error 0xe0000002 The exception unknown software exception” problem on Windows 11 or 10 is caused by a bug in the Microsoft OneNote app, which leads to an unknown software issue. This mistake could be caused by broken programme files, software that doesn’t work well with each other, or issues with the system’s resources. You can fix this by following a few easy steps.

If you’re having trouble with corrupted files, try updating or restarting OneNote. You can also avoid problems by removing any third-party add-ons and making sure your computer meets the software’s needs. To keep your working system up to date, you should use the Windows Update service. It might help to use the System File Checker (SFC) tool to find and fix damaged system files if the problem keeps happening.

Causes for ‘OneNote error 0xe0000002’ issue in Windows 11/10

1. Corrupted Installation: With this error, it’s possible that the OneNote app wasn’t installed properly or that its files are damaged.
2. Conflicting Software: Incompatible software or third-party apps on the device can cause problems with OneNote, leading to the unknown software exception error.
3. Outdated Software: Having old system parts or using an old version of OneNote can cause interface problems that lead to the error.
4. Faulty Hardware: Sometimes, hardware issues like bad RAM or problems with the storage device can cause programme exceptions that you didn’t expect.
5. Malware or Virus Infection: Malicious software or viruses can damage system files, including those that are connected to OneNote, which can lead to mistakes that you didn’t expect.
6. Incomplete Windows Update: If the operating system doesn’t have the most recent changes and patches, it might not have the fixes for known problems that are needed, which could cause the error.
7. Driver Issues: Device drivers that are out of date or not suitable with one another, especially graphics drivers, can stop OneNote from working right and cause the error.

How to Fix ‘OneNote error 0xe0000002’ issue in Windows 11/10

Update the OneNote app

1. Update OneNote app to fix existing bugs.
2. Check latest version of Microsoft OneNote.
3. Verify Office updates manually.
4. If updates available, install and check if problem persists

Clear the OneNote Cache

1. Updating the app may not resolve the error.
2. If the error persists, corrupted cache files might be the culprit.
3. To address this, clear the OneNote cache:
4. Open File Explorer.
5. Navigate to:
   • C:\Users<user>\AppData\Local\Microsoft\OneNote\16.0
   • Locate and delete the folder named cache.
6. Replace <user> with your username in the path. The version number may differ based on your Microsoft Office installation.

Disable your security software

1. Install third-party security software, such as an antivirus program or antimalware program.
2. Disable the installed security software.
3. Launch OneNote.
4. Check if the error occurs.
5. If the error persists, the security software may be the cause.
6. Add OneNote as an exception to your security software.
7. Locate the executable file of OneNote in File Explorer:
   • Path: C:\Program Files\Microsoft Office\root\Office16.

Repair OneNote

1. Open Windows Settings.
2. Go to “Apps > Installed apps.”
3. Scroll down and click on the three horizontal dots next to the Microsoft OneNote.
4. Select Modify and click Yes in the UAC prompt.
5. Select the Online Repair.
6. Now, click on Repair.

Uninstall and reinstall Microsoft Office

1. Uninstalling and reinstalling Microsoft Office can resolve this issue.
2. Before uninstalling Microsoft Office, ensure you have the product key for activation.
3. If you’ve installed OneNote from Microsoft Store, uninstall it from system Settings.
4. For OneNote installed from Microsoft Store, uninstall directly from Windows 11/10 Settings.

Conclusion

It takes a step-by-step process to fix the “OneNote error 0xe0000002 – The exception unknown software exception” on Windows 11/10. Start by following the steps given to find and fix problems that might be caused by programme conflicts, damaged files, or system glitches. Some of these methods are using Windows troubleshooters, updating OneNote, and fixing the Office installation. The goal is to make Microsoft OneNote work normally again.

To avoid these kinds of mistakes in the future, it’s important to keep your system up to date with the latest software patches and keep it healthy. In some cases, talking to Microsoft Support or participating in community groups can help you get more specific information about the problem. Remember that troubleshooting doesn’t have to be hard; all you have to do is go through a list of possible problems in order to make sure your OneNote experience runs smoothly.

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