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In this article, we’ll show you how to Fix ‘Netflix Not Working’ issue and that will work no matter what device you’re using. Netflix is one of the most popular streaming services, with more than 200 million people using it every month. The streaming giant has made a name for itself in more than 190 countries around the world thanks to its large library of exciting movies and TV shows and the fact that its content can be watched in more than one language. But sometimes, no matter how good Netflix is, it starts acting strangely.
You can fix problems with your internet connection, router, VPN, or the Netflix app by following a set of steps. When you want to relax and watch a movie, the last thing you want to worry about is whether or not Netflix will work. But it turns out that Netflix goes wrong for a lot of reasons. In light of this, we’ve made a list of the most common problems with Netflix. And, most importantly, it had troubleshooting tips to help you get Netflix working again. So, if you’re having problems with Netflix, here are seven ways to Fix: ‘Netflix Not Working’ issue on your devices.
Try restarting the device
This tried-and-true way to fix a problem seems to work like magic. It has been known to fix many problems, and if Netflix isn’t working, it’s one of the first things you should try. Start the device back up and check to see if Netflix is working again. Most of the time, you can do this by holding down the power button and choosing Restart.
How to turn your Android phone on again:
- Press the Power button and the Volume Up button at the same time.
- Tap the option that says “Restart.”
How to turn your iPhone back on:
- Press and hold the Power and Volume Up buttons at the same time.
- It will show the power screen.
- Use the “slide” button to turn the power off.
- Press and hold the Power button when the phone is off until the Apple logo appears on the screen.
Clear the cache
Fix: ‘Netflix Not Working’ issue: Cache helps your device run more quickly. It does this by downloading frequently used data to local storage and pulling it when it’s needed. This is faster than having to download content every time you want to use it. Data can get corrupted, though, especially if it’s been in your storage for a long time. Clearing the cache once in a while is a good idea. While you’re at it, you might also want to delete the app data, which will get rid of all the settings and account information. You can log in again when you want.
Clear the app cache on Android:
- Open the app for Settings.
- Click on Apps.
- Find the Netflix app and click on it under See all apps.
- Tap the Storage & cache button.
- Press “Clear Cache.”
- You can also choose Clear storage to start over from scratch.
How to get rid of an app:
- Find the app for Netflix.
- Tap it and keep your finger there for a few seconds.
- There will be a menu. Choose Uninstall.
- Tap the Delete App button to confirm.
Clear Chrome’s cache on Windows:
- Open Chrome on your PC running Windows.
- Click the menu button with three dots in the upper right corner.
- Go into Settings.
- Choose Privacy and security in the column on the left.
- Choose Clear browsing history.
- Mark the boxes next to the things you want to get rid of. If there are serious problems, I like to clear everything up.
- Choose all of the times in the Time range.
- Hit Clear data.
Update your device software
Fix: ‘Netflix Not Working’ issue: Also, Netflix might not work if you are using an old version of your operating system. This is a common problem if you are using a very old version of the software. Check to see if your device has any updates.
How to see if there are updates for Android:
- Open the app for Settings.
- Enter System.
- Hit System update.
- Tap the Check for update button.
- If there is an update, you will be told. If there is, choose Download and install.
- Follow the steps and give the phone time to update.
Check for new iOS versions:
- Start the app for settings.
- Go into General.
- Tap the Software Update button.
- The system will check to see if there is an update, and if there is, it will tell you how to install it.
How to see if Windows has any new updates:
- Open the app for Settings.
- Go to the Windows Update page.
- Click on Look for changes.
- If updates are available, they will start to download. Some are optional, and if they are, an option will show up. We think you should get them, too.
- Some updates need the device to be restarted. If that’s the case, the page will tell you. If you need to, go ahead and start over.
- Let the computer take care of itself. After the update is done, it will start up again.
Update the app
How to update the Android app for Netflix:
- Start the Google Play Store.
- Tap your picture in the upper right corner.
- Choose Apps & Device Management.
- Tap on Updates available.
- Find Netflix. If there is an update, you should see a button that says “Update” next to it. Touch it.
- On the other hand, you can choose “Update all.”
How to update the iOS app for Netflix:
- Open Apple’s App Store.
- Tap on the picture of you.
- Scroll down to see if there is an update for Netflix that you can get. Tap the Update button next to it if there is.
- You can also choose the option “Update All” to handle all updates at once.
Close and restart the app
If Netflix isn’t the issue, it must be something closer to home. The easiest thing to try is to close the app or browser and then open it again. This usually fixes any random bugs or problems with the software. You might also try logging out and back in to the app. Some people will even uninstall and reinstall Netflix as a whole.
How to force Netflix to close on an Android device:
- Open the app for Settings.
- Click on Apps.
- Click on All apps.
- Tap on Netflix when you find it.
- Hit Stop force.
- Tap “OK” to confirm.
How to get rid of an iOS app:
- Slide your finger up from the bottom of the screen and hold it there for a few seconds.
- The view of Recent Apps will appear. Find Netflix.
- Move the window for Netflix up.
- This is the end of Netflix.
FAQs
Check your connection to the internet. Unplug your phone, TV, or computer, then plug it back in. Sign out of your Netflix account and sign back in, or reinstall the Netflix app. Look at how your account is set up.
It means that your device or network can’t connect to Netflix right now because of a temporary problem. Close all Netflix tabs or windows in your browser to fix the problem, and then try Netflix again. If that doesn’t work, it means we can’t connect your account to Netflix right now.
Check to see if your connection speed is slower than what we recommend, and if you need help, call your internet service provider. Mobile hotspots, cellular, and satellite connections may be too slow to use Netflix.