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This guide is about Fix ‘Netflix App Not Working on Windows 10’ Issue. So read this free guide, Fix ‘Netflix App Not Working on Windows 10’ Issue step by step. If you have query related to same article you may contact us.
Fix ‘Netflix App Not Working on Windows 10’ Issue – Guide
Netflix is an American media services company founded in 1997 by Reed Hastings and Marc Randolph. The company’s core business model is its subscription-based streaming service, which allows customers to stream a wide variety of films, television series and documentaries, including those produced by the company itself. All Netflix content is ad-free and the only thing you need to enjoy Netflix is a good Internet connection, as long as you are a paying member.
Netflix is one of the best and most popular streaming video services out there, but nothing is perfect, so there are several issues that come up. up with Netflix streaming on your PC. There are several reasons why the Windows 10 Netflix app is not working, crashing, not opening, cannot play video, etc. Also, customers complained about a black screen on the TV when they couldn’t start Netflix and couldn’t stream anything.
Netflix app does not work on Windows 10
First, once your PC restarts. If you are getting Windows 10 with no sound or black screen while running the Netflix app, please restart the app primarily to fix the issue.
Check your Internet connection speed, and the slow speed may cause problems communicating with the Netflix server.
Also, make sure your time zone and region settings are correct. You can check and correct the same in Settings -> Time and language -> Date and time and Region and language section.
Check for updates
Whenever you experience similar issues, you should check for Windows updates as well as Netflix app updates, perhaps the latest update contains the bug fix that is causing the Netflix app to stop working. To check for Windows updates, go to Settings > Update & security > Windows Update -> Check for updates, then Windows 10 will automatically download and install updates.
To check the Netflix app update, open the Windows Store. Then click (…) next to Your profile picture and choose Downloads & Updates. Now click Check for Updates. This can help fix the errors and issues of different Netflix applications.
Release or change DNS settings
Again, sometimes incorrect network configuration, DNS caching causes the Netflix application to not work properly. Several users report on Microsoft forum, Reddit changing DNS address or emptying DNS cache helps them fix Netflix streaming error u7353 etc. To change the DNS address
Now, to flush the DNS cache, open the command prompt as an administrator, type ipconfig /flushdns and type. Type exit to close the command prompt and restart the windows, check on the next login of the Netflix application working properly.
Install the latest version of Silverlight
Additionally, some users suggest that upgrading Silverlight to the latest version will help them fix Netflix error code U7363-1261-8004B82E. Normally, Microsoft Silverlight should be automatically updated to the latest version through the WU (Windows Update). However, as the update is not considered important, Windows may prioritize other updates first. Manually download and install the latest version of Microsoft Silverlight (here). Restart Windows and see if this helps.
Deleting the mspr.hds file
This file is used by Microsoft PlayReady, which is a digital rights management (DRM) program used by most online video streaming services (including Netflix). Deleting the mspr.hds file will force Windows to create a new clean file that will eliminate any errors caused by corruption.
Reinstall the Netflix app for Windows
If you are getting the error within the Windows Netflix application, reset the application to its default setting and it will likely fix the issue. To do this
If Resetting the application does not resolve the issue, please uninstall the application and restart the windows. Now open the Start menu -> Store -> Type and search for “Netflix” -> Select and install Netflix. And try Netflix again.
Final note
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