Fix: ‘Microsoft Teams Stuck on Loading Screen’ issue

Are you having problems how to Fix ‘Microsoft Teams Stuck on Loading Screen’ issue? This issue may be caused by a number of things, including a server outage, an application bug, or an internet problem. For a variety of reasons, Microsoft Teams gets stuck on the loading screen. If you’re having this issue, your app might not be compatible with the version of your operating system you’re using, the app’s cache files might be damaged, or there might be another problem. If you’re having issues with the Microsoft Teams app on your Android device, you’re not the only one.

The app is either broken or stuck on the loading screen, according to numerous user complaints. This can be annoying, especially if you depend on the app for your job or other important tasks. Microsoft Teams is a cloud-based collaboration tool that enables communication between local and remote employees. It is comparable to Slack, Cisco Webex, and Google Workspace in that it enables real-time team collaboration and communication. You will need to take a number of troubleshooting steps in order to Fix ‘Microsoft Teams Stuck on Loading Screen’ issue.

What is Microsoft Teams?

The Microsoft 365 and Office 365 software suites include Microsoft Teams, a cloud-based team collaboration tool. Business calling, video meetings, file sharing, and business messaging are some of Microsoft Teams’ core features. Teams can be used by companies of any size. Teams, the main unified communications (UC) service provided by Microsoft, competes with services like Slack, Cisco Webex, and Google Workspace. As a tool for business communications, Teams enables both local and remote workers to work together on content in real-time and nearly real-time on a variety of gadgets, including laptops and smartphones.

Exchange, PowerPoint, and SharePoint are just a few of the Microsoft business applications that Microsoft Teams integrates with. Because it keeps scattered teams of employees connected and communicating, Microsoft Teams is especially helpful for remote collaboration. Organizations all over the world were compelled by the COVID-19 pandemic to heavily utilize Microsoft Teams as well as other collaboration software as a communications platform for remote work.

What Causes of the “Microsoft Teams Stuck on Loading Screen” issue?

1. Inappropriate Password Change: The corrupted cached password is the primary cause of this issue. It can occur for a number of reasons, the main one being when a user changes their Microsoft Teams Account password while logged into the desktop client for MS Teams.
2. Cache corruption: Everyone is aware of the damage corrupt files can cause to your computer and the installed programs on it. The root cause of this issue is blocked authentication certificates due to corrupted cache data.
3. Your internet connection: may also be a major factor in the MS Teams application experiencing this issue. The login process may be hampered by a shared or unreliable internet connection, which will lengthen the loading time.
4. Microsoft applications: operate in relation to the date and time, which is incorrect. Patches for privacy and security are updated based on the time and date. Therefore, you are most likely to experience the issue if the date and time on your PC are off. Some websites might even reject your internet connection.
5. Azure Active Directory (AAD): If your company is not adhering to the Azure Active Directory (AAD) configuration policies, the error may also occur. Adopting these policies will improve both security and privacy.
6. Windows Credentials Conflict: The majority of users are unaware that the Microsoft databases for Windows Account and Office 365 Account are distinct from one another. Users could be using Windows credentials for O365 applications when they shouldn’t be, which would be the root of the issue.

Fix: ‘Microsoft Teams Stuck on Loading Screen’ issue

Activate the Microsoft Teams app again

1. Terminate Microsoft Teams.
2. Repeal it.
3. Right-click Microsoft Teams by going to the Process tab in Task Manager.
4. Select “End job.”
5. Step 5: Microsoft Teams will launch after you enter your credentials.

Clear Cache Memory

Periodically, you must remove the temporary files kept by an application. Your application will run unusually slowly if left running for an extended period of time, which could explain why the login screen is stuck loading. For both Windows and Mac, the cache memory can be cleared. Initially, use Task Manager or the Fore Quit window to end the background process of the Teams application. Follow these instructions to clear the cache memory after you’ve closed the application:

On Windows

1. (Windows key + R) Displays the Run dialog box.
2. Enter %appdata%Microsoft Teams in the dialog box.
3. Delete all folders after selecting them all (Ctrl + A).
4. Reopen the Teams app and carry on using it as normal.

On Mac

1. Start Finder by pressing Command + N.
2. Select the Utilities folder by going to Applications first.
3. Click twice on Terminal.
4. Hit enter after typing the command rm -r /Library/Application Support/Microsoft/Teams in the Terminal window.
5. Relaunch Teams.

Delete MS Teams Credentials Files

As mentioned in the causes, if you recently changed the password on your Microsoft O365 Account but your old password is still saved in the Windows Credentials storage file, this issue might occur. In order to resolve this issue, users had to remove the default Windows Credentials file. Observe the instructions below:

1. Search for Credential Manager in Start, then click to launch it. A Windows tool called Credential Manager allows users to add, edit, and save login information for various installed programs and services.
2. Since these files store login information for the MS Teams desktop application, choose Windows Credentials and delete the msteams_adalsso/adal_context_0 and msteams_adalsso/adal_context_1 files.
3. Get Microsoft Teams going. Your issue should now be resolved.

Update Office Suite

Numerous users claimed that using an out-of-date Office suite caused problems with their Office programs. Some users were able to update the office suite by doing so, but others needed to completely uninstall the Teams program files in order to update the office suite. The office suite can first be updated, and then you can see if it works for you. You can follow these steps to update Office:

1. Launch an office application. Consider starting Microsoft Word.
2. Go to Account in the bottom-left corner of the window from the homepage.
3. On Update Options, click.
4. Choosing Update Now.
5. Reinstall the office suite and Teams file and try this method once more if this step by itself is unsuccessful.

Conclusion

Microsoft Teams has been a useful tool for team interaction and collaboration. Without meeting the team in person, you can organize meetings or attend them. Microsoft Teams appears to be stuck on the splash screen that is loading for some users. We demonstrate various methods for fixing the problem in this guide. If you want to know more information about this issue so you can visit Microsoft Teams Official Website.

Questions and Answers