Fix: ‘Microsoft not sending verification code SMS’ issue

This article will show you how to Fix ‘Microsoft not sending verification code SMS’ issue. In the digital age we live in now, cyber risks are getting more complicated. This shows how important it is to take better, more aggressive steps than before to protect our online accounts, data, information, and other things. To make sure of this, Microsoft gave users a two-step verification method. This is a simple but effective way to increase the security of their accounts and build a wall that is hard to break through. If you want to know more information about this Visit Official Microsoft Website for further Support.

But problems happen when the user doesn’t get the text message from Microsoft with the verification code needed to access the account and turn on two-factor authentication. This post will help you if Microsoft doesn’t send you a verification code or an SMS text when you sign in or make an account. Since it’s a problem, it should be fixed right away. We will learn how to Fix ‘Microsoft not sending verification code SMS’ issue in this post. So, keep reading to find out how to fix mistake verification code not sending.

Importance of receiving verification codes from Microsoft

1. Security: Verification codes add an extra layer of security to your Microsoft account. By requiring a code to verify your identity, Microsoft ensures that only authorized individuals can access your account and its associated services.
2. Account Protection: Verification codes help protect your account from unauthorized access, identity theft, and hacking attempts. They serve as a means to confirm that you are the legitimate owner of the account and prevent others from gaining unauthorized access.
3. Two-Factor Authentication (2FA): Verification codes are often used as part of a two-factor authentication (2FA) process. 2FA adds an additional security step by requiring something you know (password) and something you have (verification code) to access your account. This makes it significantly more difficult for malicious actors to compromise your account.
4. Preventing Unauthorized Activity: By receiving verification codes, you can monitor and control any attempts to access your account. If you receive a verification code without initiating the login process yourself, it could indicate unauthorized activity. In such cases, you can take immediate action to secure your account and prevent any potential breaches.
5. Account Recovery: In case you forget your password or lose access to your account, receiving verification codes from Microsoft becomes crucial. They can help you regain access to your account by verifying your identity and allowing you to reset your password or recover your account.

Common reasons behind Microsoft not sending verification codes via SMS

1. Incorrect phone number: Make sure you’ve put in the right phone number for your Microsoft account. Make sure there aren’t any mistakes or typos in the number.
2. Mobile network problems: Your mobile service provider’s network problems or interruptions can stop SMS texts from being sent. Check to see if your connection is stable and try again later.
3. Messages that are blocked or filtered: Your mobile carrier or device settings may stop or filter SMS messages from certain senders, like Microsoft, in some cases. Check to see if your device or carrier settings are blocking texts from people you don’t know or from people you do know.
4. Delays in message delivery: Sometimes, SMS message delivery can be slow because the network is busy or there are technical problems. Try again after a good amount of time has passed.
5. If you are using a phone number from another country or if you are travelling: SMS delivery may be affected. Check to see if your phone number can be used for SMS verification where you are.
6. Exceeded message limit: Some mobile plans limit how many SMS texts you can get in a certain amount of time. Check to see if you’ve hit your message limit, and if you have, you might want to talk to your mobile carrier about any restrictions.

Ways to Fix ‘Microsoft not sending verification code SMS’ issue

Check the spam folder

If your phone has a spam filter, Microsoft’s text message verification might have ended up in your spam or junk mail box. If you haven’t gotten a text message verification from Microsoft, check your spam or junk mail folder to make sure that the message didn’t get sent there by mistake.

1. Open the message app.
2. Click on the More option (three bars) in the top-left section.
3. Choose Spam/Blocked.
4. Check if the message is present in that folder.
5. If the message is present there, unblock the sender (Microsoft, in this case) to avoid this problem in the future.

Change the number

If you want to use a different phone number, you can change it on your Microsoft account and ask for a new verification code. Your new phone number will get this new code, which you can use to finish the verification process. To change the number, do these things:

1. Sign in to your Microsoft account and go to the Security Info page to control your security information.
2. From the list of authorized authentication methods, choose the phone number you want to change and click Change.
3. Choose your country or area and type in the phone number for your new mobile device.
4. Click on Text me a code to get a proof code by text message, then click Next.
5. When asked, type in the verification code from the text message Microsoft sent you and click Next.
6. After your phone has been registered properly, choose Done.

Resend the code

If the problem is caused by a brief problem with the verification services, sending the verification code again may help fix it. Verification codes are sent to your phone via text message, but things like network congestion, service failures, or software bugs can cause delays. You can find out if the problem is caused by a brief glitch in the verification service by sending the code again.

There is a chance that the new message will be sent through a different network route or using a different network infrastructure. This could help get around any temporary problems that might have stopped the original message from being carried. Follow these steps to move forward:

1. Click the “Resend the code” button on the Microsoft page.
2. Restart your phone.
3. See if you got a code when you did that.

Ensure the information is correct

First, you need to make sure that your personal information, like your phone number, is correct. If you give the wrong phone number, you won’t get the text message approval, and it could cause other problems with your account. If the phone number is wrong, you should change it to the right one to avoid problems in the future. Here’s how you can check the details and make changes:

1. Sign in to your Security basics page with your Microsoft account. Click Update info.
2. Choose “I don’t have any of these” if you don’t have any of these things to update your security information.
3. Put in the right information and see if the problem is fixed.

Questions and Answers