How to Fix ‘FaceTime live Photos Not Working or not saving’ issue

First things first before we get into why the photos from FaceTime aren’t saving and How to Fix ‘FaceTime live Photos Not Working or not saving’ issue, let’s find out where those photos go. You can easily take a Live Photo within the FaceTime app while you are on a video call with another person. A notification will be sent to both of you after the photo has been taken. Additionally, the Photos app is where the Live Photo will be stored by default. However, if you can’t find your Live Photo in the album labeled “Live” within the Photos app on your device, you should look through all of your photos.

Have you ever taken a great photo during a FaceTime call, only to find out later that it didn’t save to your camera roll? If so, you’ve probably experienced the resulting disappointment at some point. Isn’t it true that it can be quite frustrating? Don’t be anxious about it, okay? We are here to assist you in any way we can. You’ve found the right place if you’re using iOS 17 and your FaceTime photos aren’t saving when you take them. In this piece, we will investigate the common problem that iOS 17 users face when trying to save FaceTime photos. We also have some advice on how to retrieve photos taken via FaceTime that were unsuccessfully saved.

Causes of the ‘FaceTime live Photos Not Working or not saving’ issue

1. Device Incompatibility: Live Photos during FaceTime calls are supported on specific iPhone and iPad models. If you’re using a device that doesn’t support Live Photos, this feature won’t work.
2. Live Photos Disabled: To use Live Photos during a FaceTime call, you must have the Live Photos feature enabled in your device settings. If it’s turned off, Live Photos won’t be captured.
3. Insufficient Storage: Live Photos, like regular photos and videos, require storage space. If your device is running low on storage, it may not be able to save Live Photos.
4. Poor Internet Connection: A stable internet connection is essential for FaceTime and Live Photos to function correctly. A weak or intermittent connection can lead to Live Photos not working or saving improperly.
5. Outdated FaceTime App: An outdated FaceTime app might contain bugs or compatibility issues. Make sure you have the latest version of FaceTime installed on your device.
6. Software Glitches: Like any software, FaceTime can sometimes encounter glitches. These glitches may affect the functionality of Live Photos. Restarting FaceTime or your device can help resolve minor software issues.
7. Third-Party Apps: Sometimes, conflicts with third-party apps can cause issues with FaceTime. Check if any recently installed apps might be interfering with FaceTime’s functionality.

How to Fix ‘FaceTime live Photos Not Working or not saving’ issue

Enable Live Photos

1. Open the “Settings” app on your iOS device.
2. Scroll down and tap on “FaceTime.”
3. Toggle on the “FaceTime Live Photos” option.

Update iOS

1. Go to “Settings.”
2. Scroll down and tap “General.”
3. Select “Software Update” to check for and install any available updates.

Check Available Storage

1. Open “Settings.”
2. Scroll down and tap “General.”
3. Choose “iPhone Storage” to view your available storage.
4. If your storage is low, consider deleting unnecessary data or apps to free up space.

Restart FaceTime

1. Double-click the Home button (for older devices) or swipe up from the bottom (for newer devices) to access the app switcher.
2. Swipe left or right to find the FaceTime app.
3. Swipe it up or off the screen to close it.
4. Reopen FaceTime from your home screen.

Disable and Re-enable FaceTime

1. Open “Settings.”
2. Scroll down and tap “FaceTime.”
3. Toggle off FaceTime.
4. Wait for a few seconds and then toggle it back on.

Conclusion

You can take Live Photos during a FaceTime call on iOS, just like you can take photos with the camera app on your device, thanks to a cool new feature that was recently added to FaceTime. Because of this article, you will be able to get the problem fixed and take photos while you are on calls. The video and voice calling app known as FaceTime is available on Apple products. You have the ability to take a Live Photo while you are on a video call using FaceTime. After that, you might find that your FaceTime photos aren’t saving or you might find yourself wondering where your FaceTime photos went.

Questions and Answers