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This article will show you how to Fix ‘Failed to Download Attachment From Multimedia Message’ Error. When an Android shows the error “failed to download attachment from multimedia message,” it’s usually because of a problem with connectivity or configuration, but it could also be because there isn’t enough room on the device or that the data is corrupt. If you want to know more information about this Visit Official Android Support site.
When you try to download an MMS message on your phone, does it say ‘Failed to Download Attachment From Multimedia Message’ error? There may be a problem with your texts app or with your phone’s network. We’ll show you some solutions to this problem. You might not be able to download your MMS message because your internet connection isn’t working, your SMS app memory data is wrong, your APN settings are wrong, or your phone has bugs.
Ways to Fix ‘Failed to Download Attachment From Multimedia Message’ Error
Enable / Disable Auto-Retrieve MMS Setting
Auto-retrieve is a feature that, when turned on, makes it so that your phone will automatically download video without you having to tap on it. But in the case of our error message, this Auto-retrieve function is a double-edged sword. In some situations, it’s the only way to get the message back, and in others, it’s the problem itself. In our case, the problem might be solved by turning on or off the auto recover.
- Open the Messaging app and tap on Menu.
- Then tap on Settings.
- Now disable the option of Auto Retrieve (or Auto Fetch) and restart your phone. If it is already enabled, then disable it.
- Upon restart, check if you can download the MMS message.
Clear Cache and Data for MMS Service
The MMS service does its work with the help of a cache. If the cache or data of the service is broken, you might not be able to read the MMS message. In this case, the problem might be fixed by clearing the cache and files of the service.
- Open Settings of your phone and tap on Apps.
- Now tap on the More button (near the bottom of the screen) and then tap on Show System.
- Now tap on MmsService and then on Storage.
- Now tap on Clear Cache and Clear Data and then confirm the dialogue.
- Now restart your phone.
- Upon restart, try to download the message and check if the issue has been resolved.
Disable the Package Disabler
Users often use Package Disabler or a similar tool to stop useless apps from running. If the “Disable Bloatware” choice is turned on, the Package Disabler can also stop many important apps and services from running. You might get this warning if the Package Disabler thinks that your phone’s MMS service is bloatware and blocks it as a result. In this case, the problem might be solved by turning off the package stopper.
- Tap on the Package Disabler widget (its color should be red if it is enabled), and the color of the widget icon will turn blue.
- Then check if you can download the MMS message.
Changing the Network / Network Mode
If you try to download the MMS file over Wi-Fi and Wi-Fi calling is not turned on, you won’t be able to download the MMS message. And if that setting is turned on, you may still have trouble with non-carrier phones. In this case, you might be able to fix the problem by turning off Wi-Fi and turning on cell data.
- Unlock your phone and slide down from the top of the screen.
- Then tap on Wi-Fi to turn it off.
- Now tap on Mobile data to enable it.
- Then try to download the message to check if it is clear of the error.
- If not, then open Settings of your phone and tap on More.
- Now tap on Mobile Network.
- Then tap on Preferred Network Mode.
- Now try different network modes such as Automatic or LTE etc. and check if the MMS issue is resolved.
Enable Download Booster
With the Download Booster feature, which is mostly supported by Samsung, you can download files bigger than 30 megabytes faster by using both Wi-Fi and cell data connections at the same time. Download booster can be used to get apps from Galaxy Apps, Play Store, and other places.
You might get this error if a problem with the way the message is sent over the network prevents it from receiving in the current network mode. In this case, Samsung users who turn on the Download Booster may be able to download the video message.
- Enable Wi-Fi and mobile data.
- Now open Settings of your phone and tap on Connections.
- Then tap on More Connection Settings.
- Now tap on Download Booster.
- Then enable the Download Booster and restart your device.
- Upon restart, try to download the MMS message to check if it is clear of the error.
What Does ‘Failed to Download Attachment From Multimedia Message’ Mean?
This error happens when your phone can’t download an attachment from a multimedia message service (MMS). SMS only lets you send and receive 160 characters, so MMS is the usual way to send and receive long text messages, as well as pictures and other files. Since this warning shows up when an MMS doesn’t download on your device as expected, it could be caused by a number of things.
Most of the time, this error is caused by problems with connectivity, like a bad cellular or Wi-Fi link. The error will also happen if the phone isn’t set up right to work with the MMS system of the company. This problem can also be caused by data errors, such as messages that get messed up while being sent, corrupt local storage, not enough local storage to hold the new message, or old software on the phone.