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With Messenger, you can talk to anyone, anywhere in the world by text, voice call, or video call. ‘Unfortunately Messenger Has Stopped’ Issue that a lot of people have seen more than once in their lives. Even when you aren’t using the app, this error has happened. This is especially annoying when the message pops up while you are using another app.
You want to get rid of the message as soon as possible because it is annoying. Well, if we talk about the best instant messaging apps for Android, WhatsApp and Messenger from Facebook will be at the top of the list without a doubt. Both of the Android instant messaging apps are backed by Facebook, and they both have a lot of useful features.
If we focus on the Facebook Messenger app, millions of people are using it right now. We mentioned below are the ways to fix ‘Unfortunately Messenger Has Stopped’ Issue. If you’ve tried all of these solutions and you’re still having the same problem in your Smartphone, you should go to their official Android support website for more information.
Ways To Fix ‘Unfortunately Messenger Has Stopped’ Issue
Use The Safe Mode
Safe Mode will help you figure out if the problem is caused by a third-party app or not. In this mode, however, all third-party apps are turned off, so you can easily tell if the problem is with a third-party app or not.
- First of all, Press& hold the Power button.
- Here, you’ll get different Power options on your phone’s screen
- Press & hold the option Power Off continuously
- Wait for a few seconds, then you’ll get one pop-up asking you to reboot your Android in a Safe Mode
- Click on the OK.
Update your phone
Most apps are made for the newest phones and versions of Android. So, if you have an older version of Android, you might have this problem too often. So, you should think about getting a new phone.
- Open settings and go to System.
- Under Updates, tap on check for updates.
- Wait for it to complete. If there are any updates available for your phone, consider installing them.
- Check if the issue is solved.
Clear Data and Clear cache
If restarting your Android phone didn’t fix the problem, you may need to clear the temporary data and caches for the Messenger app. To do so,
- Open the Settings application on your phone.
- Tap on Application or Apps and notification.
- You can also long tap on your application and select App info and more info. But the steps vary from phone to phone.
- Now under Application info, search for storage, and tap on clear cache and clear data.
- This should clear both the temporary data and the temporary cache of the application stored on your phone.
- Now try opening the application again. It should work fine.
Perform The Factory Reset
If you still can’t fix the problem after trying the first six ways, you can try one more. Yes, you can fix this error by giving your phone a factory reset. Here are some easy steps you can try to reset your device to factory settings:
- Firstly, go to Settings >> then scroll down and click on Backup & reset.
- Ensure the Backup my data option is enabled. Though, if it is not enabled, then check the box next to an option.
- Next, scroll down & tap on the Factory data reset.
- Firstly, go to Settings >> then scroll down and click on Backup & reset.
- Ensure the Backup my data option is enabled. Though, if it is not enabled, then check the box next to an option.
- Next, scroll down & tap on the Factory data reset.
Leave Messenger Beta Program
If you are using the Beta programme of your Messenger app and get the message “Unfortunately, Messenger has stopped,” you should leave the programme.
You should go to the Google Play store and click on the Messenger app. Now, move to “done,” and you’ll be given the option to quit the programme. Then, delete the app and download any version that works.
Uninstall & Reinstall Your Messenger App
You can also try this fix to fix the fact that Facebook Messenger has stopped working on Android. Yes, you can fix such problems by removing the app and then putting it back on your phone.
But if you do that, you’ll lose all your important files, such as photos, videos, GIFs, and more. So don’t forget to make a copy of those important Messenger files.
- Open the Settings >> click on the “Install Apps”.
- In the applications tab, you need to search for a “Messenger App”
- Now, click on a messenger application >> tap on “Uninstall”.
- Once you uninstall it, again go to Google Play Store and look for Messenger > tap on Install option.
Delete Storage On Messenger
Most of the time, the app is used, so it takes up a lot of space on the device. This slows down the app and causes the “Unfortunately, Messenger has stopped” error to appear. Here’s how to free up space on your phone:
- First, Open Settings on phone > move to the Storage option
- Now, choose Other apps
- Next, look for the Messenger app and click on it
- After that, click on Storage from the menu
FAQ
How do I fix unfortunately Messenger has stopped?
Open Settings and navigate for “Installed Apps.” Now look for “Messenger App” in the list of all application tabs. Tap “Clear Cache and Clear Data” after clicking on the Messenger app. Go back to your home screen and click “Restart Your Phone.”
Why do I keep getting the message Unfortunately Messenger has stopped?
Every Android app stores data in its cache so that it can remember your login information and other information that speeds up the process of navigating and opening apps. You can fix the “Unfortunately, Messenger has stopped” error by clearing the app’s cache.
How do I repair Messenger?
Open the list of apps. Choose All programmes. Tap the “Force stop” button next to Messenger in the list of apps. After you’ve done this, go back to the home screen and try to open Facebook Messenger again. If the problem is fixed, you should be back where you started.
What will happen if I delete Messenger?
Once the process of deleting your account starts, you won’t be able to turn it back on or get any of the content you’ve put on Facebook. But you can save your photos and posts before you delete your account. If you want to protect your privacy on social media, deleting Facebook Messenger is a good first step.