Having an iPhone without the internet feels like having an iPod. Unfortunately, Wi-Fi and 3G/4G or other issues often stop a smartphone from going online. In this article, we will explain what to do when the internet is not working on your iPhone, both by mobile data or Wi-Fi (sometimes both). We will also check whether the issue lies with 3G/4G, Wi-Fi, or your network provider and find a possible solution for each scenario. Follow the advice we present in order, as the steps increase in difficulty gradually. We will also provide a few steps to troubleshoot if the problem is with the device itself.
What’s the Issue?
Firstly, we need to identify where the problem is coming from. Try refreshing your Mail and Twitter, browse a few pages on Safari, and open new pages on other browsers. If you are unable to open web pages on Safari, the issue is with Safari, not the connection.